Research Portfolio

This Iterative Design Research portfolio  includes examples of e-commerce, software, mobile and game usability research expertise.

Integration of state-of-the-art tools like OptimalSort, Treejack, Usertesting.com, SurveyGizmo, and Chalkmark speed delivery of results to teams. Flexibility and innovation are what help to produce results on time and on budget. Contact jratner at iterativedesign dot com to discuss your research questions!

Photo taken during a contextual inquiry of Intergraph Dispatch Software

 Client testimonials (May, 2012):
“Julie, I’ve had a chance to go through your materials. Thank you, your work, process and clarity is outstanding.”
 
“We think the (Intergraph) project just went great.  We really couldn’t be happier with the work. We anticipate several more projects like this in 2012, and you are at the top of our list.”  — Gregg and Kevin Goldman, Co-Founders, 29thDrive
 

Here are key principles for being a successful researcher:

  • Stop Guessing. Infuse user experience (UX) data into everyday hallway conversations.
  • Be the user advocate. Champion the user experience through storytelling.
  • Humanize the user. Understand the emotional experience underlying the behavior.

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