Research Portfolio

Here are a handful of examples of e-commerce, software, mobile and game usability research projects I have led.

Integration of state-of-the-art tools like OptimalSort, Treejack, Usertesting.com, SurveyGizmo, and Chalkmark speed delivery of results to teams. Flexibility and innovation are what help to produce results on time and on budget. Contact jratner@iterativedesign.com to discuss your research questions!

An example of an emotional design collage activity leading to user stories for a 29thDrive project.

 Client testimonials:
“Julie, I’ve had a chance to go through your materials. Thank you, your work, process and clarity is outstanding.”
 
“We think the project just went great.  We really couldn’t be happier with the work. We anticipate several more projects like this and you are at the top of our list.”  — Gregg Goldman & Kevin Goldman, Co-Founders, 29thDrive
 

My mantras for being a successful researcher:

  • “Stop Guessing.” Infuse user experience (UX) data into everyday hallway conversations.
  • “Be the user advocate.” Champion the user experience through storytelling.
  • “Humanize the user.” Understand the emotional experience underlying the behavior.
 
 

 

 

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