Research/ Usability/ Design/ Training/ Technology
Ratner, Julie A., Learning About the User Experience on the Web With the Phone Usability Method in Ratner, Julie A. (ed.) (2003). Human Factors and Web Development, 2nd edition, Lawrence Erlbaum Associates, Mahwah, NJ.
Ratner, Julie A., Easing the Learning Curve for Novice Web Users in Forsythe, Chris, Ratner, Eric M. Grose, Julie A. Ratner (eds.) (1998). Human Factors and Web Development, 1st edition, Lawrence Erlbaum Associates, Mahwah, NJ.
Lazar, J., Ratner, J., Jacko, J. and Sears, A. (2004). User Involvement in the Web Development Process: Methods and Cost-Justification. Proceedings of the 2004 International Conference on Industry, Engineering, and Management Systems, 223-232.
Ratner, Julie A., Ken Hyman, Karen Gondoly (2000). Fun and Fast Testing Methods for Web Navigation, in UPA 9th Conference Proceedings, UPA Association, Asheville, NC.
Ratner, Julie A., Ken Hyman, Matt Klee (1999). Blackout Technique: A Quick Method for Evaluating Web Page Design, In Common Ground, a publication of the UPA Association, Sept 1999, volume 9, number 3, p. 15-16.
Ratner, Julie A., Karen Gondoly (1998). Interactive Design Review Process in UPA 8th Conference Proceedings, UPA Association, Sedona, AZ.
Roh, Jae, Carolyn Romano, Julie Ratner, (1997). Roles, Organization and Support: Building Usability into the Development Process. In 3rd Conference on Human Factors and the Web, Denver, CO.
Zadoks, Rick I., Julie Ratner (1996). Developing Electronic Textbooks, in ASEE Conference Proceedings, San Antonio, TX.
Ratner, Julie A., Eric M. Grose, & Chris Forsythe (1996). Characterization and Assessment of HTML Style Guides, CHI’96 Conference Poster, Vancouver, BC.
Ratner, Julie A., Rick Zadoks (1995). Collaborating with Human Factors when Designing an Electronic Textbook, in Leading Edge Training Technologies Conference Proceedings, Victoria, British Columbia, March 19-20, 1996.